Q1: List 3 relevant policies/procedures and any other resources that relate to debriefing and crisis management

Q2: List 3 important principles to consider when creating a Dispute Resolution policy.

Q3: Describe 3 actions that you can take to ensure that you are working effectively with colleagues from other cultures

Q4: Name 3 best practice principles when undertaking a de-briefing and crisis intervention

Q5: List the steps that you would take when conducting a structured de-briefing session.

Q6: List 5 examples of internal and/or external referral sources for staff to access post a critical incident.

Q7: Explain how you could gain insight into your own limitations in the role, responsibilities and abilities of a de-briefer

Q8: Describe the impact of each of the following on staff, as well as also including ways to respond to each.

excessive stress

burn out

grief and loss

violent or threatening behaviour

Q9: Describe your understanding of an Employee Assistance Program (EAP).

Q10: List 3 examples of how to maintain professional boundaries in the workplace.

Q11: Provide two reasons about why stress management is important in the workplace.

Q12: List examples of legal and ethical considerations as a de-briefer. (3)