Q1: Mr. Edward has heard about Enterprise Systems (ES) and Enterprise Resource Planning (ERP), and wonders if this could help his organization with the systems problems they are having? Explain to Mr. Edward what ES and ERP are, specifically describing how it might help CT. Ensure you discuss the characteristics, business value and advantages of ES and ERP, ensuring that you provide specific details on how these apply to CT and the situation they are in as well as the issues they are having.

Q2: How could CT make use of eCommerce today as well as in the future? Be sure to discuss both B2B as well as B2C, and electronic exchanges. Finally, provide Mr. Edward with valid justification about the benefits that may receive through the use of eCommerce as well as some of the challenges they may face

Q3: Justify to Mr. Edward why he may wish to consider outsourcing and specifically IT outsourcing to help solve some of the project issues they have been facing at CT. Be sure to discuss the pros and cons that CT may face if they choose to outsource some of the project work. Finally, beyond outsourcing of projects, what other things could CT consider outsourcing, specifically in the area of IT. Could the use of cloud computing help CT in any way, and if yes, describe to Mr. Edward how cloud computing could work at their organization, including the different types of cloud computing they could take advantage of

Q4: Explain to Mr. Edward an Accountant should play in the System Development Life Cycle (SDLC). In addition, help guide Mr. Edward through the acquisition process for the new AIS, ensuring that you explain the different options CT has as well as the pros and cons for each. Make a final recommendation to Mr. Edward as to how the new AIS should be acquired, including any vendor management considerations.

Q5: Mr. Edward has asked you to determine three major IT risks that CT might be vulnerable to, and requires you to complete the five risk management steps for each of these three major risks. Ensure that for each of these three major risks, you clearly outline which risk management strategy you propose should be used, and why.