Q1.

Preparing the Team

The service has been notified by the Regulatory Authority that the service is scheduled for an assessment and rating visit within the next four weeks. While all the educators have contributed to the QIP, they are extremely anxious about the impending visit.

The Director has scheduled meetings to focus on what to expect from the visit and invited all key stakeholders to ensure that they are prepared and to answer any concerns.

Over the weekend, you work on a plan to coordinate the site visit and update the QIP to reflect the upgrade of the outdoor play spaces. You know that over the last 12 months the team (management, educators and interested parents) have met regularly to ensure the QIP reflects the practices of the service and is used as a tool for guiding continuous improvement.

You feel that the service is ready for assessment and rating, but you are aware that the impending visit is generating a great deal of anxiety among the team.

The five junior educators are worried about being asked a question by the assessor that they may not feel confident in answering. What advice would you give these educators?

Q2.

Preparing the Team

The service has been notified by the Regulatory Authority that the service is scheduled for an assessment and rating visit within the next four weeks. While all the educators have contributed to the QIP, they are extremely anxious about the impending visit.

The Director has scheduled meetings to focus on what to expect from the visit and invited all key stakeholders to ensure that they are prepared and to answer any concerns.

Over the weekend, you work on a plan to coordinate the site visit and update the QIP to reflect the upgrade of the outdoor play spaces. You know that over the last 12 months the team (management, educators and interested parents) have met regularly to ensure the QIP reflects the practices of the service and is used as a tool for guiding continuous improvement.

You feel that the service is ready for assessment and rating, but you are aware that the impending visit is generating a great deal of anxiety among the team.

With reference to the case study, explain how using committees and teams to review processes and documentation reduces the risk of error and ensures accuracy and completion of all documentation required for ratings and assessment.