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Q1: Suppose you bought a new washing machine from ABC Ltd Company. The washing machine is not functioning properly; write a claim letter to a

Q1:

Suppose you bought a new washing machine from ABC Ltd Company. The washing machine is not functioning properly; write a claim letter to a company asking them to compensate you for the defective washing machine

Q2:

Now, assuming you are the claims supervisor in that company, what communication channel would you choose and why?

*please write the question number before the answer

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