Q1. What are the key ideas and arguments presented in the media article as they relate to concepts of work and employment raised in unit readings? :

Q2. What are the benefits and/or challenges workers confront in the article, and how does this connect with the unit readings? :

Q3. Reflecting on the issues identified in the media article and relevant readings, what actions do you think managers or policy makers should take to resolve them? :

media article: https://www.arnnet.com.au/article/688085/nbn-co-concedes-issues-field-service-app-amid-worker-uproar/

unit reading:https://journals.sagepub.com/doi/full/10.1177/0950017016656320

Here is an example of Q1 One of the key ideas presented in the media article (Spencer, 2021) is outsourcing, Spencer highlights some of the challenges faced by NBNCo as it has adopted a pyramid sub-contracting approach to organising it's production activities. As Clive and Woods (2017, p. 542) have diseussed...