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Q10 Which of the following statements is true regarding lead measures? Select one: A. lead measures are measures that relate to only customers B. lead

Q10

Which of the following statements is true regarding lead measures?

Select one:

A. lead measures are measures that relate to only customers

B. lead measures are factors that drive past performance

C. leadmeasures are actual actionable measures

D. lead measures include measures such as customer profitability

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