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Q2. (30 Points): XYZ Electronics, a manufacturer of customizable smartphones, has transitioned from a make-to-stock approach to an assemble-to-order capability. This strategic shift has significantly

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Q2. (30 Points): XYZ Electronics, a manufacturer of customizable smartphones, has transitioned from a make-to-stock approach to an assemble-to-order capability. This strategic shift has significantly reduced the complexity of their inventory and allowed customers to personalize their devices. XYZ Electronics offers customers a range of options, including different screen sizes, camera specifications, memory capacities, battery types, and color choices. a) Calculate the total number of potential smartphone configurations in XYZ Electronics' new assemble-to-order system. (10 points) b) If it costs $15 per item to make a forecast each week, what is the weekly savings from forecasting only the components and options as compared to the potential number of finished smartphone configurations? (10 points) c) What is CRM? Explain. Give an example of CRM software. (10 points)

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