Q2. Highlight or Circle the correct options in below mention questions? Part (A):

a) You are the project manager for a large construction project. The project objective is to construct a set of outbuildings to house the Olympic support team that will be arriving in your city 18 months from the project start date. Resources are not readily available as they are currently assigned to other projects. Jack, an expert crane operator, is needed for this project two months from today. Which of the following skills will you use to get Jack assigned to your project?

Negotiation and influencing skills

Communication and organizational skills

Communication skills

Problem-solving skills

b) You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight

packages, and other special mailing needs. You've attempted to gain the cooperation of the business analyst working on this project and need some answers. She is elusive and tells you that this project is not her top priority. To avoid situations like this in the future, you should:

A. Establish the business analyst's duties well ahead of due dates and tell her you'll be reporting on her performance to her functional manager.

B. Establish the business analyst's duties well ahead of due dates and tell her you are expecting her to meet these expectations because the customer is counting on the project meeting due dates to save significant costs on their annual mailings.

C. Negotiate with the business analyst's functional manager during the planning process to establish expectations and request to participate in the business analyst's annual performance review.

D. Negotiate with the business analyst's functional manager during the planning process to establish expectations and inform the functional manager of the requirements of the project. Agreement from the functional manager will assure the cooperation of the business analyst.

c) What are the five project management process groups, in order?

Initiation, Executing, Planning, Controlling, and Closing

Initiation, Controlling, Planning, Executing, and Closing

Initiation, Planning, Controlling, Executing, and Closing

Initiation, Planning, Executing, Controlling, and Closing

d) The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he'll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insiststhat

the project must go forward as originally planned or the customer will suffer. Which of the following is true?

1. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should be revisited to examine the project plan and determine how changes can be made to accommodate customer service.

2. The conflict should be resolved in favor of the customer.

3. The conflict should be resolved in favor of the project sponsor.

4. The conflict should be resolved in favor of the VP of customer service.

e) Which of the following is not true?

Part (e):

It is important to select the best people for jobs and then instruct them in the best methods The team leader need not assess the training needs of his team members

It is good to improve productivity by encouraging reuse of existing software components (Not Sure)

It would be good if the employees consider work as natural as rest or play and they like it

part(b):

i. Work Breakdown Structure (WBS) is an important management tool for managing project work. What do you think using formal WBS will be beneficial for all kind of projects? Who decides about WBS implementation?

ii. Your WBS design should try to achieve certain goals, list only five goals.