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Q3. Successful e-tailers have discovered that these factors enhance their reputations for online customer service ________. a. comprehensive FAQ pages and e-mail order confirmation with
Q3. Successful e-tailers have discovered that these factors enhance their reputations for online customer service ________.
a. comprehensive FAQ pages and e-mail order confirmation with shipment notices
b. visible telephone and e-mail contact information
c. quick responses to questions with meaningful information
d. All of these factors enhance a Web-based reputation.
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