Q.4.1 Answer the following questions: Q.4.1.1 Distinguish between a companys Web site and its intranet. (4) Q.4.1.2 The taxi business is considering setting up an Intranet and at a later stage implement an extranet. Argue whether this would be beneficial to the taxi business. Motivate with relevant examples. (4) Q.4.1.3 State any WEB 3.0 technology the taxi business can take advantage of in its operations. Briefly motivate this choice.

Q.4.2 The taxi business is aware that most businesses conduct most of their functionalities online. Answer the following questions: Q.4.2.1 Briefly describe social networking and give three examples of social networking sites the business can use. (5) Q.4.2.2 For any one (1) of the sites you suggested in Q.4.2.1, discuss two ways the taxi company can utilise the site to benefit the business. (4) Q.4.2.3 Briefly explain the Internet of Everything (IoE). (4) Q.4.2.4 In the context of Internet telephony, in addition to cost savings, state any two advantages of Voice over Internet Protocol (VoIP). (2) Q.4.3 Discuss two advantages of using an email service in the taxi business giving examples. (5) Q.4.4 State any two uses of corporate wikis then identify a corporation that uses wikis and explain how it utilises them.