Q8.

A delivery has just come in. Read the order form, delivery documentation and product labelsvery carefully. Check the incoming stock against the order and delivery documentation to answer the following questions.

PURCHASE ORDER FORM

Date: 21 November 2019

Product CodeQtyDescriptionUnit SizeUnit CostTotal CostMLK2044Full cream milk (Dairy Queen)3 L$3.00$12.00YGT3245Natural yoghurt (Simply Organic)700 g$4.50$22.50CHS2411Camembert cheese1 kg$23.98$23.98CHX0021Chicken Breast (Chilled)1 kg$8.00$8.00PRN1791Frozen Prawn2 kg$21.00$42.00

DELIVERY NOTE

Date: 23 November 2019

Product CodeQtyDescriptionUnit SizeUnit CostTotal CostMLK2044Full cream milk (Dairy Queen)3 L$3.00$12.00YGT3243Natural yoghurt (Simply Organic)700 g$4.50$22.50CHS2411Camembert cheese (King Island)1 kg$23.98$23.98CHX0021Chicken Breast (chilled)1 kg$8.00$8.00PRN1792Prawns frozen1 kg$21.00$42.00

PRODUCT LABELS

Dairy QueenSimply OrganicEmporio Brie, Triple CreamChicken BreastPrawnsFull Cream MilkNatural YoghurtExtra Creamy French Style CheeseChilledFrozen3 Litres700 grams200 g1 kg2 kgUSE-BY 22 NOV 2019BEST BEFORE 25 DEC 2020BEST-BEFORE 22 DEC 2020BEST-BEFORE 22 DEC 2020BEST-BEFORE 22 DEC 2020

(a)

Which two items on the delivery note would you reject?

(b)

Write a note to include on the delivery documentation explaining why you rejected this stock

.(c)

When you temperature checked items, the chilled chicken breast temperature was12oC and the frozen Prawns were 9oC. Explain if you would accept the stock and why/why not.

(d)

Describe two ways to report discrepancies, deficiencies, quality problems and excess stock such as those in questions b -c