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QDX Auto dealership operates a service and maintenance workshop within the CBD precinct of a major South African city. As part of a planned shift
QDX Auto dealership operates a service and maintenance workshop within the CBD precinct of a major South African city. As part of a planned shift to a response strategy, the workshop manager would like to determine the workshop's current load of capacity. The following information about the workshop has been validated: - The workshop has a designed capacity of 100 cars per month. - Effective capacity of the workshop is 90 cars per month. - Current backlog in the system is 15 cars per month. - Actual output is 70 cars per month. - Expected capacity has averaged 88 cars for the past few months. - Capacity in the system is 20 cars per month. REQUIRED: Based on the information provided above, determine the effective utilisation of the facility. A. 88.0% B. 75.9% C. 82.8% D. 93.7%
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