Question
Qing Enterprises Ltd. a wholesaler that provides a variety of products to retailers In Manitoba and Saskatchewan. owners purchased Qing , and are unhappy with
Qing Enterprises Ltd. a wholesaler that provides a variety of products to retailers In Manitoba and Saskatchewan. owners purchased Qing , and are unhappy with the internal reports available to themOne concem that there is no process place to evaluate the profitability of individual customers. The following information has been gathered a) When an order is received from a customer, the credit status of the customer must be checked before the order acceptedOnce accepted, the items ordered are entered into the system and the quantities ordered compared to the quantities on hand. A picking document created for the warehouse stafflisting the quantity ordered or on hand, whichever fewer b) Warehouse staff then retrieves the inventory items from the warehouse and packages them on pallets for shipment. The pallets are then shipped to the customers using Qing trucks. There are established routes, so that each location has Inventory delivered once per weekShipments in Manitoba are made Mondays, Wednesdays and Fridays, with Saskifichewan shipments occurring on Tuesdays and Thursdays. If the customer requires a shipment between normal shipping dates, it can normally be accommodated but requires the driver to extend the route on the shipping date nearest the customer, which lengthens the trip significantly. The cost is dependent upon the extra time taken to deliver to the customer who placed the rush order c) Customer support provided through salespeople; each customer has a specific salesperson assigned. Meetings with salespeople have been carried out online during covid.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started