Quality Camping Goods, Inc., has a distribution center in Indiana where it receives and breaks down bulk orders from suppliers' factories and ships out products to retail customers. make a graph or chart showing the different quality cost categories and percentages for the company's quality costs that were incurred over the past year. How might this information be used to help define a Six Sigma project?

Problem 3-3 Quality Camping Goods, Inc. $ Amount 603500 8500 Cost Element Checking outbound boxes for errors Quality planning Downtime due to conveyor/computer problems Packaging waste Incoming product inspection Customer complaint rework Correcting erroneous orders before shipping Quality training of associates Quality improvement projects Other waste Correction of typographical errors--pick tickets 63750 51000 34000 34000 25500 17000 46750 8500