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Quality costs The accounting system for Dolment Co. reflected the following quality costs for Year 1 and Year 2: Year 1 Year 2 Customer refunds

Quality costs The accounting system for Dolment Co. reflected the following quality costs for Year 1 and Year 2:

Year 1 Year 2
Customer refunds for poor product quality $31,080 $29,000
Fitting machines for mistake-proof operations 7,896 11,800
Supply chain management activities 7,560 10,000
Waste disposal 36,960 36,000
Quality training 21,840 30,000
Litigation claims for product defects 68,040 64,000

a. Which of these are costs of compliance, and which are costs of noncompliance? b. Calculate the percentage change in each cost and for each category. Note: Round each percentage change to the nearest whole percentage. Note: Indicate a decrease with a negative sign.

Year 1 Year 2 Percentage Change
Customer refunds for poor product quality $31,080 $29,000 Answer
Fitting machines for mistake-proof operations 7,896 11,800 Answer
Supply chain management activities 7,560 10,000 Answer
Waste disposal 36,960 36,000 Answer
Quality training 21,840 30,000 Answer
Litigation claims for product defects 68,040 64,000 Answer
Compliance cost category Answer
Noncompliance cost category Answer

Please answer all parts of the question.

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