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Quality costs The accounting system for Dolment Co. reflected the following quality costs for Year 1 and Year 2: Year 1 Year 2 Customer refunds
Quality costs The accounting system for Dolment Co. reflected the following quality costs for Year 1 and Year 2:
Year 1 | Year 2 | |
---|---|---|
Customer refunds for poor product quality | $31,080 | $29,000 |
Fitting machines for mistake-proof operations | 7,896 | 11,800 |
Supply chain management activities | 7,560 | 10,000 |
Waste disposal | 36,960 | 36,000 |
Quality training | 21,840 | 30,000 |
Litigation claims for product defects | 68,040 | 64,000 |
a. Which of these are costs of compliance, and which are costs of noncompliance? b. Calculate the percentage change in each cost and for each category. Note: Round each percentage change to the nearest whole percentage. Note: Indicate a decrease with a negative sign.
Year 1 | Year 2 | Percentage Change | ||
---|---|---|---|---|
Customer refunds for poor product quality | $31,080 | $29,000 | Answer | |
Fitting machines for mistake-proof operations | 7,896 | 11,800 | Answer | |
Supply chain management activities | 7,560 | 10,000 | Answer | |
Waste disposal | 36,960 | 36,000 | Answer | |
Quality training | 21,840 | 30,000 | Answer | |
Litigation claims for product defects | 68,040 | 64,000 | Answer | |
Compliance cost category | Answer | |||
Noncompliance cost category | Answer |
Please answer all parts of the question.
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