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qucauun I. u 11. uan-J Mrs P began work as a high school teacher. As part of securing her position at a secondary school Mrs

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qucauun I. \"u 11.\" uan-J Mrs P began work as a high school teacher. As part of securing her position at a secondary school Mrs P must join the Education Superannuation Fund. When offered the position by Hawthorn Secondary School the principal at the school handed her a document entitled: \"All you need to know about the \"Education Superannuation Fund". it was a single A4 page that listed the name of the fund, its AFSL {nustralian Financial Seryica Licence} Number, and a reference to the fund's website "for all other questions". Mrs P went to the website and was overwhelmed by the information contained on the site: a SUD page Product Disclosure Statement, a 200 page Financial Services Guide, Legal notices, dispute resolution details, contact details, and exemption clauses. Mrs P just shook her head and ticked a hoxwhich said: "I have, read, understood all the information contained in this website."

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