Question
Quebec Inc. supplies furniture to three local retailers, OKeefe, Ville, and Pier Inc. The following exhibit presents representative revenues and costs of Quebec inc. by
Quebec Inc. supplies furniture to three local retailers, OKeefe, Ville, and Pier Inc. The following exhibit presents representative revenues and costs of Quebec inc. by customers for the year 2019. Additional information on Quebec inc.s costs for different activities at various levels of the cost hierarchy is as follows:
| Mogul | Penner | Slicer | Total |
Sales | $660,000 | $630,000 | $440,000 | $1,730,000 |
Cost of goods sold | 480,000 | 420,000 | 380,000 | $1,280,000 |
Materials-handling labour | 41,000 | 18,000 | 33,000 | $92,000 |
Materials-handling equipment (Cost written off as amortization) | 10,000 | 6,000 | 8,000 | $24,000 |
Rent | 18,000 | 12,000 | 18,000 | $48,000 |
Marketing support | 11,000 | 9,000 | 10,000 | $30,000 |
Purchase orders and delivery processing | 13,000 | 7,000 | 12,000 | $32,000 |
General administration | 20,000 | 12,000 | 16,000 | $48,000 |
Total operating costs | 593,000 | 484,000 | 477,000 | $1,554,000 |
Operating income | $67,000 | $146,000 | -$37,000 | $176,000 |
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Materials-handing labour costs vary with the number of units of furniture shipped to customers.
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Different areas of the warehouse stock furniture for different customers. Materials-handling equipment in an area and amortization costs on the equipment are identified with individual customer accounts. Any equipment not used remains idle. The equipment has a one-year useful life and zero disposal price.
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Quebec Inc. allocates rent to each customer account on the basis of the amount of warehouse space occupied by the products to be shipped to that customer.
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Marketing costs vary with the number of sales visits made to customers.
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Purchase order costs vary with the number of purchase orders received; delivery processing costs vary with the number of shipments made.
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Quebec allocates fixed general administration costs to customers on the basis of dollar sales made to each customer.
Required:
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What are the relevant costs and relevant revenues when Quebec Inc considers dropping the Pier Inc. as a custom because of COVID-19?
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Please calculate the operating income(loss) if Quebec drop Pier Inc. as a custom.
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Should Quebec inc. keep Pier as a customer or just drop it? Why?
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