Question 1 (1 point)

Differences in characteristics like education, ethnicity, regional background, and gender form part of ________.

Question 1 options:

	individual-level diversity
	organizational-level diversity
	surface-level diversity
	lateral-level diversity
	deep-level diversity

Question 2 (1 point)

The two major forms of workforce diversity are ________ and ________.

Question 2 options:

	lateral-level diversity; deep-level diversity
	lateral-level diversity; deep-level diversity
	physical-level diversity; intellectual-level diversity
	surface-level diversity; deep-level diversity
	organizational-level diversity; individual-level diversity

Question 3 (1 point)

Differences in characteristics like education, financial status, ethnicity, regional background, and gender constitute surface-level diversity.

Question 3 options:

	True
	False

Question 4 (1 point)

Research findings show that men and women may be offered a similar number of developmental experiences, but females are less likely to be assigned challenging positions by men.

Question 4 options:

	True
	False

Question 5 (1 point)

All of the following describe the benefits of effective diversity management except ________.

Question 5 options:

	increasing an organization's access to the widest possible pool of skills, abilities, and ideas
	helping an organization innovate more effectively
	helping an organization reduce its operation costs
	allowing an organization to recognize and capitalize on employee differences
	helping an organization address diverse customer needs more appropriately

Question 6 (1 point)

Differences in characteristics such as personality and values form part of ________.

Question 6 options:

	deep-level diversity
	individual-level diversity
	organizational-level diversity
	lateral-level diversity
	surface-level diversity

Question 7 (1 point)

Ravinder and Diane are two employees in an organization who recently started working together. Diane is an older, long-tenured woman raised in rural Alberta, who achieved her current level in the organization by starting as a high school graduate and working her way up the hierarchy. Ravinder is a young, recently hired male university graduate with a business degree, raised in a downtown neighbourhood in Toronto. However, both are deeply committed to their families, share a common way of thinking about important work problems, like to work collaboratively, and are interested in international assignments in the future. Which of the following describes the diversity between these two?

Question 7 options:

	lateral-level diversity
	surface-level diversity
	deep-level diversity
	individual-level diversity
	hierarchical-level diversity

Question 8 (1 point)

Demographics mostly reflect surface-level diversity and not deep-level diversity.

Question 8 options:

	True
	False

Question 9 (1 point)

Which of the following is not a component of comprehensive workforce programs encouraging diversity?

Question 9 options:

	encouraging fair treatment of all people regardless of their demographic characteristics
	teaching managers how a diverse workforce will be better able to serve a diverse market of customers and clients
	encouraging employees to learn foreign languages and culture to promote and attract a diverse workforce
	fostering personal development practices that bring out the skills and abilities of all workers
	teaching managers about the legal framework for equal employment opportunity

Question 10 (1 point)

Federal law does not prohibit discrimination against employees based on sexual orientation.

Question 10 options:

	True
	False