Question 1 (1 point)

Which of the following is NOT a step in the performance rating process according to cognitive models?

Question 1 options:

	Observing performance.
	Storing information about performance.
	Translating retrieved information into ratings.
	Conducting a job analysis.

Question 2 (1 point)

You have evaluated the performance of your administrative staff on a number of dimensions including attendance, work quality, and work quantity and must now compare your employees to determine merit raises. You should use:

Question 2 options:

	the dynamic approach.
	the multidimensional approach.
	the composite criterion approach.
	the face validity approach.

Question 3 (1 point)

A university professor is supposed to teach, engage in scholarship, and provide service to the university. Because the job involves multiple tasks that can be evaluated from different perspectives, we say that job performance demonstrates:

Question 3 options:

	dynamic criterion.
	criterion related validity.
	criterion complexity.
	face validity.

Question 4 (1 point)

You are appraising the performance of your employees. The performance measure contains a scale that measures dependability. This scale lists several behaviors that vary in dependability from "often misses work with no excuse" to "always complete tasks by deadline." The rater selects the behavior that best describes the ratee. This performance measure is a

Question 4 options:

	graphic rating form.
	behaviorally anchored rating scale.
	job evaluation form.
	behavior observation scale.

Question 5 (1 point)

George thinks all professors are absent minded. This is an example of a

Question 5 options:

	stereotype.
	prototype.
	sociotype.
	none of the above

Question 6 (1 point)

360 degree feedback, or the use of multiple perspectives for manager feedback, is primarily used for

Question 6 options:

	salary determination.
	administrative decisions.
	employee development.
	contextual performance.

Question 7 (1 point)

Jan believes that Bill Gates, the founder of Microsoft, was a great manager and evaluates managers based on how similar they are to Gates. Thus, Jan uses Gates as a:

Question 7 options:

	a sociotype.
	a stereotype.
	a prototype.
	a cognitive model.

Question 8 (1 point)

In a Mixed Standard Scale (MSS) the statements for the various dimensions are presented in random order. This serves to

Question 8 options:

	keep the rater attentive.
	keep the rater unaware of the dimensions being measured.
	decrease the bias of the rater.
	all of the above

Question 9 (1 point)

Dr. Smith gives semester grades of "A" to all 15 students in her class. This is an example of

Question 9 options:

	a leniency error.
	a severity error.
	accurate ratings of good students.
	either accurate ratings or a leniency error; without more information we can't know which.

Question 10 (1 point)

Before training begins, trainees are given a test to assess their knowledge and skills. At the end of training, they are given another test to assess their knowledge and skills. What evaluation design was used?

Question 10 options:

	control group
	pretest-posttest
	posttest only
	switching replication

Question 11 (1 point)

Which of the following statements is correct about designs used to evaluate training?

Question 11 options:

	The pretest-posttest design is superior to the control group design.
	The control group design is superior to the pretest-posttest design.
	The pretest-posttest design cannot tell you how much people learned
	The pretest-posttest and control group designs are equally effective.

Question 12 (1 point)

_________ reentering the workforce face certain challenges, such as having an unfinished education, lack of marketable skills, and PTSD.

Question 12 options:

	Military veterans
	Victims of domestic violence
	High school graduates
	Graduate students

Question 13 (1 point)

Often, because the job being trained is a difficult one, the training program will break the job into components, which are learned one at a time. This type of training is called

Question 13 options:

	part training.
	whole training.
	spaced training.
	massed training.

Question 14 (1 point)

Behavior and results criteria are both examples of what level of criteria?

Question 14 options:

	performance-level
	training-level
	trainee-level
	organization-level

Question 15 (1 point)

New Millennium Enterprises (NME) has been having problems with turnover because the supervisors are rude to the employees. NME institutes a training program that teaches supervisors how to treat employees with respect. Six months later the organization checks to see if the rate of turnover has gone down. This is an example of what type of criterion?

Question 15 options:

	reactions
	learning
	behavior
	results

Question 16 (1 point)

Our needs assessment reveals that few of our employees can deal with the new e-mail system. What level of needs assessment have we conducted?

Question 16 options:

	person
	training
	job
	organization

Question 17 (1 point)

The text discusses five steps to developing an effective training program, all but one step falls within the domain of I-O psychology. Which of the following does NOT usually fall within the domain of I-0 psychology?

Question 17 options:

	Conduct a training needs assessment
	Design the training
	Deliver training
	Evaluate training

Question 18 (1 point)

Once we have conducted our needs assessment, what must we do before we can design the training?

Question 18 options:

	Choose an evaluation design
	Set objectives
	Pick training methods
	Deliver training

Question 19 (1 point)

The ________ type of emotional intelligence test assesses emotional intelligence as a personality characteristic that is accessible to a person's awareness.

Question 19 options:

	information processing
	trait
	personality integrity
	overt

Question 20 (1 point)

Jobs require individuals with specific knowledge, skills, abilities and other personal characteristics. These KSAOs are identified by a detailed study called a

Question 20 options:

	job assessment study.
	job analysis.
	job evaluation.
	tailored job assessment.

Question 21 (1 point)

You have applied for a job as Public Relations spokesperson for New Millennium Enterprises. As part of the hiring process you are required to take a test designed to measure your tendency to behave in an extroverted way. What type of test is this?

Question 21 options:

	An ability test
	A personality test
	A biographical inventory
	An EI test

Question 22 (1 point)

The biggest criticism of biographical inventories is that they:

Question 22 options:

	include items that are not linked to job-relevant KSAOs.
	do a" poor job of predicating performance.
	are easy for applicants to fake.
	take too long to complete.

Question 23 (1 point)

Managers of many companies use credit checking because they believe:

Question 23 options:

	it can indicate cognitive ability.
	it is a valid measure of time management skill.
	it indicates if an employee is likely to quit the job.
	it is an indicator of a lack of conscientiousness and integrity.

Question 24 (1 point)

Emotional intelligence is a(n) ________

Question 24 options:

	interest.
	value.
	ability.
	attitude.

Question 25 (1 point)

Which of the following is true about the electronic interview?

Question 25 options:

	It has the same correlation with performance as face-to-face interviews.
	It has no correlation with performance.
	It leads to more discrimination lawsuits.
	It is difficult for raters to score.

Question 26 (1 point)

A standardized series of problems or questions that assesses a particular individual characteristic is a

Question 26 options:

	psychological test.
	validation study.
	job analysis.
	performance appraisal.

Question 27 (1 point)

Which type of test will most likely have the largest problem with applicants faking responses?

Question 27 options:

	Ability tests
	Skill tests
	Personality tests
	Biographical inventory

Question 28 (1 point)

The most recent piece of U.S. legislation that was passed to protect individuals from being discriminated against by work organizations is the

Question 28 options:

	Civil Rights Act.
	Age Discrimination Act.
	Uniform Guidelines on Employee Selection.
	Americans with Disabilities Act.

Question 29 (1 point)

John's application for a job with the L.J. Company was rejected. John, however, would have been a successful employee if L.J. had hired him. John is an example of a

Question 29 options:

	false positive.
	true positive.
	false negative.
	true negative.

Question 30 (1 point)

Your Human Resources manager argues that developing a good selection procedure will save money in the long run. She is arguing that developing a good selection procedure has positive

Question 30 options:

	reliability.
	utility.
	validity.
	accuracy.

Question 31 (1 point)

New Millennium Enterprises gets 200 applicants for two positions in the computer graphics department. The selection ratio is

Question 31 options:

	1/1.
	1/10.
	1/100.
	1/200.

Question 32 (1 point)

Groups of individuals who have been the target of discrimination in the past and are protected against discrimination by U.S. federal laws are known as

Question 32 options:

	civil rights classes.
	adversely impacted classes.
	protected classes.
	discriminated classes.

Question 33 (1 point)

As the hiring manager for New Millennium Enterprises, you realize that it is important to give potential employees an honest view of the job and organization. This can best be accomplished by using a

Question 33 options:

	structured interview.
	realistic job preview.
	behaviorally-anchored rating scale.
	mentor.

Question 34 (1 point)

Susan administers a psychological test to recently hired employees. One year later, she measures their performance and examines if test scores are related to job performance. She has done a _______study.

Question 34 options:

	concurrent validation
	predictive validation
	cross-validation
	validity generalization

Question 35 (1 point)

After doing a validation study I repeat it a second time. This time I use a different set of subjects. This is called ______.

Question 35 options:

	cross-validation.
	repeated validation.
	validity generalization.
	selective validation

Question 36 (1 point)

A base rate of ________ results in maximum utility.

Question 36 options:

	30%
	50%
	60%
	100%