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Question 1 (2 points) Managers can use ABM information to manage customer profitability. The most valuable groups of customers are those having the following characteristics

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Question 1 (2 points) Managers can use ABM information to manage customer profitability. The most valuable groups of customers are those having the following characteristics TypesofProductsOrderedServiceRequirements a) High-margin Extensive b) High-priced Low c) Low-margin Low d) High-margin Low Question 2 ( 2 points) Tutors-R-Us provides academic enrichment and review activities for high school students in 4 subject areas: English, mathematics, science, and history. In November 201, the firm's information system produced the following data: Costs associated with the Tutors-R-Us operations for November 201 included: Custodial services $1,800 If the number of tutors in each area is the cost driver for custodial services, the total custodial services cost allocated to history would be: a) $450 b) $270 c) $257 d) None of the above

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