Question 1 (2 points)

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Three of the four statements below about the bullwhip effect would are correct. Identify the one false statement.

Question 1 options:

	The bullwhip effect results in order sizes that become increasingly erratic as they progress upstream through the supply chain, for example larger and larger increases upstream resulting from a small to moderate increase in the order placed by a retailer.
	An important cause of the bullwhip effect is the failure of downstream firms, in particular retailers, to share information about their current sales and planned promotions with upstream members of the supply chain.
	The major cause of the bullwhip effect is incompetence (or a serious lack of training) on the part of those who place the orders at each stage in the supply chain.
	An important factor in the bullwhip effect is the long lead times for orders to be processed and delivered, meaning that an order placed today might have to last quite a while before the next order can arrive to correct any excess or shortage resulting from today's order.

Question 2 (2 points)

The general idea behind ____ is that one company that performs certain logistics activities well is hired to perform those activities for another firm that chooses not to perform those activities itself.

Question 2 options:

	Supply chain management
	Agile supply chains
	Third-party logistics
	Transactional relationships

Question 3 (2 points)

Your firm's supply chain has successfully implemented the information and communication technologies needed to track items as they flow through the supply chain. You can quickly access real-time information on how much of a given item is on order, in production, in transit and on the retail shelves, as well as how many units have sold at each retail location today. This capability to accurately identify what is where in your supply chain is known as _____.

Question 3 options:

	Agility
	Visibility
	Leanness
	Automation

Question 4 (2 points)

The informal rules within a company that tell employees how to behave and what attitudes to have can sometimes overrule the formal rules provided by the firm's strategy. These informal guidelines are known as _____.

Question 4 options:

	Corporate culture
	Partnership mandates
	Strategic disintegrators
	Morale activators

Question 5 (4 points)

Describe in your own words three of the six barriers to SCM implementation.