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Question 1 5 In the context of responses to dissatisfaction, complaining is: a . more likely when the severity of a problem decreases. b .
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In the context of responses to dissatisfaction, complaining is:
a more likely when the severity of a problem decreases.
b less likely when the fairness of an exchange is higher.
c more likely when motivation, ability, and opportunity are high.
d less likely as the level of dissatisfaction increases.
e more likely when the offering is insignificant and time consuming.
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