QUESTION $15$

provide individuals and groups with the tools and systems to achieve objectives and goals.

a$.$ Teams

b$.$ Organizations

c$.$ Departments

d$.$ Individuals

QUESTION $16$

lan has been transferred to an office in Spain. He is going to need to learn about this new culture and new business customs. This is an example of what challenge$/$opportunity that faces organizations today?

a$.$ globalization

b$.$ sustainability

c$.$ people skills

d$.$ innovation and change

QUESTION $17$

Liana was the manager at Burger Palace. Liana noticed that Martin did not enjoy making burgers on the grill, but he loved and excelled at waiting on customers. As a result, Liana stopped assigning Martin to the grill and always put her in customer service$-$related tasks. Liana also sent Martin YouTube videos to watch in order to improve his customer service skills even more. Lianna's actions were an example of

a$.$ organizational chinge

b$.$ reciprocal leader

c$.360-$degree feedback

d$.$ positive organizational behavior