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Question 1 6 1 . 9 2 p t s Cheryl continually boosts morale at the sales office of Monroe Consumer Products, and she has
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Cheryl continually boosts morale at the sales office of Monroe Consumer Products, and she has oftentimes helped many of her colleagues through difficult work projects. Nevertheless, she received a bad job performance rating due to the fact that her sales for the quarter were down. From an organizational behavior perspective, this job performance rating is likely
right; in spite of her positive qualities, Cheryl has failed to meet the sales objective and these results are really the only thing that matters.
incomplete; Cheryl is contributing to the organization in ways beyond only task performance.
wrong; sales results cannot be accurately measured.
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