QUESTION 1 a) Name at least four sectors which are considered as important pillars/structure of the hospitality industry. b) Name at least five departments that commonly exist in a large, international-style hotel. c) What is the name of the document that outlines the relationship between departments and roles in an organisation? QUESTION 2 Visit http://aha.org.au/wp-content/uploads/2013/10 Fact-Sheet-8.-Resource.pdf (Australian Hotels Assoc and Department of Industry: Resource use and the s chain). How do they describe the supply chain for a hotel and does it include? QUESTION 3 % a) Write the links in the hospitality supply chain from the producer through to the final consumer in order. a) What is the difference between a 'retailer', a 'wholesaler' and an 'agent/agency'? QUESTION 4 Marketing' may be defined as the ways in which businesses advertise, promote or sell their products and services. What marketing tools are available to the hospitality industry for them to market their goods and services? QUESTION 5 Provide three reasons why managers, supervisors and workers in the hospitality industry should develop professional networks with other hospitality businesses, associations and personnel. QUESTION 6 a) Go to the following link and read through the Australian Hotels Association website: http://aha.org.au/ What is the purpose of the AHA? b) In your own words, discuss the benefits of becoming a member of a professional industry. association.