Question 1

Comfort Solutions Ltd. is a newly established mattress factory that has calibrated its operations towards supplying high-quality mattresses to the hotel trade, as well as, to the general public. The company intends to maximize its supply chain operations by ensuring that the three macro processes that manage the flow of information, product and funds required to generate, receive and fulfill a customer order is optimized in its operations. The companys transportation network is also being designed but is being analyses in terms of possible trade-offs that may have to be made in order to optimize the operation. Additionally, another far-reaching decision that the company has to make is regarding the sourcing of raw material for their operations in particular whether to source in-house or to outsource the supply chain function. As a new company in the 21st Century, it is expected that information technology will play a pivotal role in the operations of the company.

Questions A. Describe the functioning of the THREE (3) macro processes within the operations of Comfort Solutions Ltd.

B. Explain in detail FOUR (4) of the roles that transportation would play in Comfort Solutions Ltd.s supply chain.

C. Outline THREE (3) factors that would inform the decision made by Comfort Solutions Ltd. to outsource their supply chain function.

D. Discuss THREE (3) roles that information technology would play in Comfort Solutions Supply chain activities.

question 2

Comfort Solutions Ltd. is a newly established mattress factory that has calibrated its operations towards supplying high-quality mattresses to the hotel trade, as well as, to the general public. The company intends to maximize its supply chain operations by ensuring that the three macro processes that manage the flow of information, product and funds required to generate, receive and fulfill a customer order is optimized in its operations. The companys transportation network is also being designed but is being analysed in terms of possible trade-offs that may have to be made in order to optimize the operation. Additionally, another far-reaching decision that the company has to make is regarding the sourcing of raw material for their operations in particular whether to source in-house or to outsource the supply chain function. As a new company in the 21st Century, it is expected that information technology will play a pivotal role in the operations of the company.

A. Describe the functioning of the THREE (3) macro processes within the operations of Comfort Solutions Ltd. (15 marks)

B. Explain in detail FOUR (4) of the roles that transportation would play in Comfort Solutions Ltd.s supply chain.

C. Outline THREE (3) factors that would inform the decision made by Comfort Solutions Ltd. to outsource their supply chain function.

D. Discuss THREE (3) roles that information technology would play in Comfort Solutions Supply chain activities.