Question 1 : Discuss three (3) examples for each topic listed below to prove how important each of these topics is to the daily operations of a hotel or restaurant:

1. Customer Service
2. Safety and Security
3. Intercultural communication Question 2 : Discuss which organizational structure is the "best" for a hotel and then for a restaurant. Note: Use full sentences in your answer. No bullet points of any type allowed. Use specific examples and details to support your ideas.