Question:

1. How do you define the problem the editors were trying to address? Was this a technical or an adaptive challenge?

2. What is your reaction to what the principal did in this situation? How do you think what she did fits in with providing direction, protection, orientation, conflict management, and productive norms?

3. Describe the holding environment in this case. Was the holding environment sufficient to meet the adaptive challenges in this situation?

4. Base on Figure 11.1, discuss who were the adaptive leaders in this case. Which of the leader behaviors (get on the balcony, identify adaptive challenges, regulate distress, etc.) did these leaders exhibit?