Question 1 Identify at least two things that a manager must consider when helping a team member to align their goals and plans with their roles and responsibilities.

Question 2

Identify three principles that can be used to manage performance measurements.

Question 3

What guiding principles would you follow to manage the conduct, self-awareness and personality traits of your team members? Give examples of two techniques that you could effectively apply.

Question 4

Which of the following are key principles for managing personal development plans?

a. Effective planning is supported by using existing planning templates.
b. Personal development plans should document challenges to improve performance.
c. All goals in a plan should be accompanied by a deadline, at which point they are assessed.
d. Managers must ensure personal development plans provide for a positive work/life balance.

Question 5 Identify two potential challenges a manager might face when planning development activities for team members.

Question 6

Which of the following software applications would be most suitable for prioritising work tasks? Tick all that apply.

A.Sharing a spreadsheet via the organisation's shared drive.

B.Collecting feedback on task performance via online survey.

C.Getting notified about an upcoming meeting via a calendar notification.

D.Using a whiteboard to design a roster to complete the task.

E.Sharing feedback on the performance of the team on social media.

Question 7

Provide two potential benefits of using social media as part of development.

Question 8

Provide two examples of human resources policies and procedures relevant to professional development.

Question 9

Provide two rationales for why it is important for managers to support their team members to find a life and work balance.

Question 10

Explain why role requirements and personal welfare of the team should be considered when prioritising tasks.

Question 11

Which of the following statements about personal goal setting are correct? Select yes or no for each one.

a. Goals should only be set to increase production or quality standards.	Yes / No
b. All goal setting techniques should result in outcomes that are achievable and measurable.	Yes / No
c. Use feedback acquired from performance reviews to set goals.	Yes / No
d. Personal goals must be aligned to organisational goals.	Yes / No
e. Work/life balance is a principle that should be considered when setting goals.	Yes / No

Question 12 Identify two components required in a professional development plan.

Question 13

Identify three strategies managers can implement to improve the healthy eating habits of their team.

Question 14

Managers must attend professional development activities to improve their managerial skills.

Match each development activity to its description.

Tertiary training	Setting aside time to seek feedback from, and clarify issues with, an experienced colleague.
Seminar attendance	Researching a successful business and setting standards based on that example.
Mentoring	Participating in conferences that provide demonstrations of effective communicating techniques.
Benchmarking	Completing a short course in collaborative software applications.

Question 15 Identify two benefits of using a case study as part of a team member's professional development plan.