Question #1

Identify whether members in a workplace you have experienced (or organization you have experienced such as school, religious house of worship or non-profit you have volunteered in) used high context or low context communication. Provide examples of statements to prove your claims. How is individualism and collectivism related to the use of high and low context communication? What type of cultural values (individualism or collectivism) were demonstrated in this workplace?

Question #2

How have you experienced differences in formality, social customs, style of dress, time, tolerance for conflict and gender roles in the workplace ( or in an organization where you have volunteered or been a student) ?

Question #3

The workplace is becoming more diverse. What suggestions given in this module (and in the text) would help improve workplace communication or possibly when interacting with diverse groups on campus?

Question #4

How is paraphrasing different from repeating a speaker's message? Why would a communicator choose paraphrasing over the other recommendations for effective listening and what is included in an effective paraphrase?

Question #5

Which three barriers to effective listening have you observed the most in the workplace (or in an academic environment while working on a project)? Were these barriers overcome or did they remain in place? In the end, how did the barriers to effective listening impact the overall communication in the organization?

Which assumptions about listening have you most witnessed in the workplace? How did this assumption disrupt the listening process?