QUESTION $1$

In a traditional file environment, files and data are maintained separately by different

departments in an organisation. The transition from a traditional file environment to

databases is a major step up in simplifying data management in an organisation.

Explain in detail the FIVE $(5)$ problems faced by the organisation when using a traditional file

environment.

$(10$ marks$)$

QUESTION $2$

Social networking is a popular feature that is increasingly incorporated into e$-$commerce

sites. E$-$commerce sites that incorporate social networking features such as the "like" button,

"share" button, comments, instant chat, and other features of social media will gain some

benefits that might help to increase revenue.

Assess FIVE $(5)$ ways how these social networking features can benefit e$-$commerce sites.