QUESTION 1

In establishing a constructive climate, leaders can give structure to a group by ______.

	A.	identifying the unique ways that each member can contribute to the group
	B.	both communicating the groups goals to the group and identifying the unique ways that each member can contribute to the group
	C.	communicating the groups goals to the group
	D.	allowing group members to come up with work rules

QUESTION 2

Which of the following is not related to climate?

	A.	Rituals
	B.	Values
	C.	Procedures
	D.	Strengths

QUESTION 3

A positive climate is shaped by the degree to which people feel they are ______.

	A.	supported
	B.	appreciated
	C.	encouraged
	D.	all of these

QUESTION 4

Establishing a constructive climate is a(n) ______ process.

	A.	ambitious
	B.	strengths-based
	C.	complex
	D.	simple

QUESTION 5

In requiring results, a leader should ______.

	A.	articulate clear, concrete expectations
	B.	expect followers to know what to do
	C.	not discuss work processes with followers
	D.	none of these

QUESTION 6

Kouzes and Posner state that rewarding results is one of their five exemplary practices of leadership. Which of the following is not a way listed to enact this practice?

	A.	Buy the group member a gift of significant value
	B.	Give the group member personalized appreciation
	C.	Have a celebration dinner
	D.	Send an e-mail praising the group members efforts

QUESTION 7

The rules of behavior that a group establishes and shares are known as ______.

	A.	strengths
	B.	norms
	C.	relationship leadership
	D.	regulations

QUESTION 8

Cohesiveness allows group members to ______.

	A.	express viewpoints
	B.	give and receive feedback
	C.	accept opinions different than their own
	D.	all of these

QUESTION 9

LaFasto and Larson identified three Rs to influence performance and promote standards of excellence. Which is not one of them?

	A.	Review results
	B.	Require results
	C.	Reward results
	D.	Recognize results

QUESTION 10

Which of the following describes a leaders need to articulate clear, concrete expectations for team members?

	A.	Require results
	B.	Provide reinforcement
	C.	Reward results
	D.	Review results

QUESTION 11

What are standards of excellence?

	A.	The expressed and implied expectations for performance that exist within a group
	B.	Both the expressed and implied expectations for performance that exist within a group and established benchmarks of performance
	C.	Established benchmarks of performance
	D.	Rules about absenteeism

QUESTION 12

The atmosphere of a team or an organization is known as ______.

	A.	environment
	B.	workplace
	C.	context
	D.	climate

QUESTION 13

Meg Whitman removing gates and fences that separated executive parking from general employee parking at HP is an example of ______.

	A.	mitigating weakness
	B.	providing structure
	C.	building cohesiveness
	D.	recognizing strengths

QUESTION 14

If a group appears to be disjointed initially, they need to worry about ______.

	A.	providing structure
	B.	setting the tone
	C.	clarifying norms
	D.	building cohesiveness

QUESTION 15

The goal towards which a group is working and which provides organization for its activities is its ______.

	A.	mission
	B.	value
	C.	vision
	D.	strength

QUESTION 16

Giving constructive feedback is a must for a leader.

True

False

QUESTION 17

Leaders can assist in building cohesiveness by ______.

	A.	creating a climate of trust
	B.	becoming authoritarian
	C.	engaging laissez-faire leadership
	D.	all of these

QUESTION 18

Which of the following is used to describe Meg Whitman in the Leadership Snapshot?

	A.	Decisive
	B.	Abrasive
	C.	Decadent
	D.	Excessive

QUESTION 19

A leader should create a constructive climate to help group members perform at their highest levels of excellence.

True

False

QUESTION 20

According to LaFasto and Larson, leaders must do which of the following to influence performance and promote standards of excellence?

	A.	Require results
	B.	Review results
	C.	Reward results
	D.	All of these