QUESTION 1

IT outsourcing is the use of external service providers to effectively deliver IT-enabled business process, application service and infrastructure solutions for business outcomes. Outsourcing can enable enterprises to reduce costs, accelerate time to market, and take advantage of external expertise, assets and/or intellectual property.

REQUIRED:

Explain FIVE (5) risks inherent to IT Outsourcing along with the ways to overcome them.

(25 marks)