Question 1

Managementis the process of guiding the development, maintenance, and allocation of resources to attain organizational goals. Managers are the people in the organization responsible for developing and carrying out this management process. Management is dynamic by nature and evolves to meet needs and constraints in the organization's internal and external environments. In a global marketplace where the rate of change is rapidly increasing, flexibility and adaptability are crucial to the managerial process. This process is based in four key functional areas of the organization: planning, organizing, leading, and controlling. Although these activities are discussed separately in the chapter, they actually form a tightly integrated cycle of thoughts and actions.

From this perspective, the managerial process can be described as (1) anticipating potential problems or opportunities and designing plans to deal with them, (2) coordinating and allocating the resources needed to implement plans, (3) guiding personnel through the implementation process, and (4) reviewing results and making any necessary changes. This last stage provides information to be used in ongoing planning efforts, and thus the cycle starts over again. The four functions are highly interdependent, with managers often performing more than one of them at a time and each of them many times over the course of a normal workday.

To encourage greater collaboration between employees, Apple is investing $5 billion in the construction of its new Cupertino, CA, headquarters, which is replacing several buildings the company had outgrown. Most headquarters-based employees of Apple

1. An running wants a ________preferment, however, he or______ she is not qualified _______for the new position. How would_______ you have the_______ discussion with the ______employee?

2. You are at a point with an member that________ it is best to have them leave the______ organization. How would you______ go about the conversation?

3. How __________do you motivate an______ employee who is_______ reluctant to________ take on an accompanying task______?

4. An employee______ reports a badly-behaved to you, ________how do you go about solving it?

5. How do______ you show poise________ in your member's ability when you assign them a_________ task_______?

6. How would_______ you go about dissenting with your superintendent about a decision that you know is_______ not the right ________one?

7. How will_______ you achieve these__________ goals___________?

8. What__________ are your goals _____for the future if you are hired ________in this company_________?

9. How do you evaluate what success is?

10. How ________would you handle a _____result that you made that did not have the upshot that you were hoping to ________achieve?