Question 1

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The basic functions of management include all of the following EXCEPT ________.

Select one:

a.

staffing

b.

planning

c.

organizing

d.

outsourcing

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Question 2

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Linking HR policies and practices with strategic goals in order to improve business performances is known as ________.

Select one:

a.

strategic human resource management

b.

supply chain management

c.

succession planning

d.

behavior modeling

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Question 3

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________ is the procedure for determining the duties and skill requirements for a specific job and the kind of person most suitable for a position.

Select one:

a.

Job description

b.

Job specification

c.

Job analysis

d.

Job context

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Question 4

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________ provides new employees with the basic background information required to perform their jobs satisfactorily.

Select one:

a.

Employee recruitment

b.

Employee selection

c.

Employee orientation

d.

Employee development

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Question 5

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The process of evaluating an employee's current and/or past performance relative to his or her performance standards is called ________.

Select one:

a.

recruitment

b.

employee selection

c.

performance appraisal

d.

organizational development

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Question 6

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________ refers to all forms of pay or rewards going to employees and arising from their employment.

Select one:

a.

Employee reimbursement

b.

Employee compensation

c.

Salary

d.

Salary

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Question 7

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About ________% of people working in the United States belong to unions.

Select one:

a.

5

b.

12

c.

20

d.

45

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Question 8

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The ________ requires employers with federal contracts over $2,500 to take affirmative action in employing handicapped persons.

Select one:

a.

Equal Pay Act of 1963

b.

Vocational Rehabilitation Act

c.

Age Discrimination in Employment Act

d.

Office of Federal Contract Compliance Programs

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Question 9

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A firm's functional strategies identify the broad activities that each ________ will pursue in order to help the firm accomplish its competitive goals.

Select one:

a.

employee

b.

executive

c.

department

d.

HR manager

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Question 10

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What is the final step in the test validation process?

Select one:

a.

averaging test scores

b.

analyzing the job

c.

publishing the test

d.

cross-validating

Question 11

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Which of the following consolidates the knowledge, skills, and behaviors that an individual needs to perform a job well?

Select one:

a.

instructional objective

b.

ranking method

c.

competency model

d.

work council

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Question 12

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Which performance appraisal tool is being used by a supervisor who places predetermined percentages of ratees into various performance categories?

Select one:

a.

graphic ranking scale

b.

alternation ranking

c.

forced distribution

d.

paired comparison

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Question 13

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Which of the following is LEAST likely to convey signals to employees regarding ethical behavior?

Select one:

a.

benefits plans

b.

incentive plans

c.

appraisal systems

d.

disciplinary procedures

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Question 14

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You are a manager at a manufacturing facility, and you tell your subordinates that unions are dangerous to the economy. Which law protects your right to express these views?

Select one:

a.

Wagner Act

b.

Taft-Hartley Act

c.

Norris-LaGuardia-Act

d.

Landrum-Griffin Act

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Question 15

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How is L.L. Bean most likely able to attract high-quality employees?

Select one:

a.

requiring annual performance reviews

b.

providing training through simulators

c.

offering a supportive environment

d.

offshoring most clerical jobs