Question 11 1 pts is what we call the psychological process that gets individuals noticing and behaving in order to reach their goals. O Productivity O Motivation O Self-determination Reinforcement O Self-actualization Question 12 The best goal statement below is which of the following? Reduce production errors by 10 percent by the end of the quarter. O Get through most of those reports by 9/1. Give your very best effort. O Be late to work less often. O Increase customer satisfaction. 1 pts