QUESTION 11 Data about customers is stored (see graphic below (Human Resource Management) FRM (Fin Management) ERP sc MRP (Manufacturing Resource Planning) t) five times for the five departments using it only for those who have access to the info like the CRM department only for those who have access to the info like the HRM department once for all modules using it QUESTION 12 An "integrated information system" refers to: a system in which data within one system is SHARED by multiple areas of an organization a system in which data within one system is not shared by multiple areas of an organization a system in which information within one system is SHARED by multiple areas of an organization le s is SHARED by one area of an organization