Question 111 pts

Jeopardizing personal integrity can be avoided, even when coercive power is used.

Group of answer choices

True

False

Flag question: Question 12Question 121 pts

When person A gains power because A has knowledge or expertise relevant to B, _______ power is demonstrated.

Group of answer choices

expert

legitimate

coercive

referent

reward

Flag question: Question 13Question 131 pts

The concept of power is closely related to the concepts of authority and leadership.

Group of answer choices

True

False

Flag question: Question 14Question 141 pts

The common corporate practice of pay ______ is one good example of controlling access to information.

Group of answer choices

secrecy

disposal

habits

disclosure

bands

Flag question: Question 15Question 151 pts

Which of these describes a situation where the organizations own policies and procedures provide ammunition for power plays?

Group of answer choices

Selective use of objective criteria

Controlling the agenda

Using outside experts

Bureaucratic gamesmanship

Controlling access to information

Flag question: Question 16Question 161 pts

Which of the following best defines an interpersonal relationship in which one individual (or group) has the ability to cause another individual (or group) to take an action that would not be taken otherwise?

Group of answer choices

Power

Leadership

Motivation

Attitude

Expertise

Flag question: Question 17Question 171 pts

Research finds that contemporary organizations are not political entities like their earlier counterparts.

Group of answer choices

True

False

Flag question: Question 18Question 181 pts

On the basis of the resource _______ model, we can analyze intergroup political behavior by examining how critical resources are controlled and shared.

Group of answer choices

dependence

independence

sharing

structure

ambiguity

Flag question: Question 19Question 191 pts

One way to limit the effects of political behavior is for managers to increase interpersonal or intergroup competition by emphasizing the superordinate goals of the entire organization.

Group of answer choices

True

False

Flag question: Question 20Question 201 pts

The more disconnected subunit A is with other subunits in the organization, the more "central" it is because of power.

Group of answer choices

True

False

Flag question: Question 21Question 211 pts

The ______ is the final stage of any negotiation.

Group of answer choices

influence and persuasion

closing

departure

non-task time

information exchange

Flag question: Question 22Question 221 pts

When one person or group holds ideas or opinions that are inconsistent with those of others, ________ conflict can result.

Group of answer choices

behavioral

cognitive

goal

affective

intrapersonal

Flag question: Question 23Question 231 pts

According to Thomas, which of these conflict handling modes is appropriate for situation where a quick, decisive action is vital?

Group of answer choices

Competing

Collaborating

Compromising

Avoiding

Accommodating

Flag question: Question 24Question 241 pts

All of the following strategies help prevent conflict in organizations EXCEPT:

Group of answer choices

Emphasizing organization-wide goals and effectiveness

Providing stable, well-structured tasks

Facilitating intergroup communication

Avoiding win-lose situations

Pay secrecy

Flag question: Question 25Question 251 pts

Which of the following is the third stage of the negotiation process?

Group of answer choices

Influence and persuasion

Non-task time

Information exchange

Closing

departure

Flag question: Question 26Question 261 pts

According to Thomas, which of these conflict handling modes is representative of unassertive and uncooperative characteristics?

Group of answer choices

Competing

Collaborating

Compromising

Avoiding

Accommodating

Flag question: Question 27Question 271 pts

Knowing one's relative position in the bargaining process is a key component in determining one's strategy.

Group of answer choices

True

False

Flag question: Question 28Question 281 pts

In a conflict situation, the extent to which each party is interested in helping satisfy the opponent's concerns is called assertiveness.

Group of answer choices

True

False

Flag question: Question 29Question 291 pts

According to Thomas, which is the first stage of the conflict process?

Group of answer choices

Frustration

Conceptualization

Behavior

Outcome

Assessment

Flag question: Question 30Question 301 pts

Research finds that avoiding win-lose situations is a way to increase conflict.

Group of answer choices

True

False