QUESTION 115

1. Which of the following is true about the "strategy" design of an organization?

		"Reactor" firms make decisions based on bad news as they become known.
		A vulnerability of a "defender" firm is that its services may not be desired any more in the long run.
		A "prospector" firm focuses on innovation of new things and therefore it is highly efficient.
		a and b
		All of the above.

1. Which of the following organizational strategy design is both efficient and effective?

		Analyzer with innovation
		Analyzer without innovation
		Analyzer in general (with or without innovation)
		Prospector and Analyzer
		Prospector and Defender

1. ..............is an important component of self-management in Goleman's Emotional Intelligence theory.

		Flexibility when facing change
		Self assessment capability
		Being Self confident
		b and c
		All of the above

1. What is the role of employee's general mental ability in the success of a change initiative?

		It is needed for acquiring new knowledge about the change.
		It is needed for performing well based on the knowledge gained about the change.
		It is most needed to understand the real reasons behind the change.
		a and b
		None of the above

1. Which of the following is not an advantage of the Whole System Transformation (WST) model of change?

		It has a wide range focus
		Offers suggestion on individual and personal growth
		Can be used to bring about a change at a macro-level in large organizations
		Extensive training on WST is available for organizational consultants.
		b and d

1. Which of the following statements is true?

		People will show less resistance to change if they are comfortable in the current state.
		Escalation of commitment may make employees continue the practices they are invested in.
		Employees are typically convinced about the need for change more easily if there are internal organizational reasons for change.
		a and b
		All of the above

1 points

QUESTION 53

1. .............has some resemblance to the Yin-Yang system in Chinese medicine.

		Prochaska and Diclemente's model
		U theory of change
		Positive deviance
		Appreciative inquiry
		Polarity management