Question 12 (1 point)

Managers with an ethnocentric attitude concentrate on their ________.

Question 12 options:

	world orientation
	host country
	home country
	regional orientation

Question 13 (1 point)

When a manager finds a disparity between their current situation and a desired situation, they are at which step of the decision-making process?

Question 13 options:

	identify decision criteria
	develop alternatives
	identify a problem
	analyze alternatives

Question 14 (1 point)

Supervisor is a common title for whom?

Question 14 options:

	middle managers
	plant managers
	first-line managers
	project leaders

Question 15 (1 point)

The most important factor in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors.

Question 15 options:

	True
	False

Question 16 (1 point)

The omnipotent view of management means ________.

Question 16 options:

	outside forces have the most influence on organizational outcomes
	the top manager is the only person in charge
	managers have little or no responsibility for an organization's success or failure
	managers are directly responsible for an organization's success or failure

Question 17 (1 point)

Successful organizations are not only efficient and effective, they also must be ________.

Question 17 options:

	visible
	global
	adaptable
	logical

Question 18 (1 point)

The final step in the decision-making process is to ________.

Question 18 options:

	reevaluate the weightings of the criteria until they indicate the correct outcome
	implement the alternative to solve the problem
	evaluate the outcome of the decision
	select the best alternative

Question 19 (1 point)

This was Song Hee's first day at work. He was a bit nervous about meeting his new co-workers. When he was introduced to Tan Ming he immediately felt better for finding out that she was also from Singapore. After a few days they had more opportunities to talk to each other and found that their likes and dislikes as well as values were quite different. Hee felt that he probably would not form a close relationship with Ming after all. This more intimate knowledge of another person is ________.

Question 19 options:

	persistent bias
	deep level diversity
	surface level diversity
	prejudice

Question 20 (1 point)

The first step in the entrepreneurial process is to explore economic, legal, political and social environments.

Question 20 options:

	True
	False

Question 21 (1 point)

For business success, today's organizations need to be proactive which means they are able to adapt to the circumstances as required.

Question 21 options:

	True
	False

Question 22 (1 point)

The change to robotics in the manufacturing process to increase efficiency is the result of the competitors lowering their prices. Therefore it is a(n) ________ force for change.

Question 22 options:

	external
	economic
	technological
	internal

Question 23 (1 point)

The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization's objectives.

Question 23 options:

	True
	False