Question 1211 pts

Which of these falls directly under the responsibility of first-line managers?

corporate benchmark setting

day-to-day operations

resource allocation for strategic planning

crisis management planning

plans with 1-3 year timeline

Question 1221 pts

If a computer virus spreads rapidly through a company's computer system and threatens to shut down all internal and external lines of communication, the company will likely put a(n) ________ into effect.

strategic plan

tactial plan

healthcare plan

contingency plan

operational plan

Question 1231 pts

To make good decisions, a successful manager must be able to think abstractly in order to picture the organization as a whole and to understand its relationship to the rest of the business community. In other words, the manager must have ________.

conceptual skills

decision-making skills

interpersonal skills

community relations skills

networking skills

Question 1241 pts

Xerox maintains a flat organizational structure organized by product category and by region.

True

False

Question 1251 pts

A vision statement identifies ________.

the way the company would operate if profit were not an issue

the history of the business and its founder(s)

the latest accomplishments and innovations of a company

the current description of an organization's purpose, basic goals, and philosophies

what the business wants to be in the future

Question 1261 pts

The specifics of carrying out tactical plans are ________.

strategies

internal strengths

operational plans

objectives

contingencies

Question 1271 pts

________ is the process of working with people and resources to accomplish the goals of an organization.

Human resources

Organization

Management

Intellectualizing

Strategizing

Question 1281 pts

At what stage in the decision-making process would managers be most likely to seek customer or market opinion?

when identifying problems

when generating alternative solutions

when evaluating the alternatives

when choosing the best plan of action

when implementing the plan of action

Question 1291 pts

The basic steps in a formal decision-making process are identifying and analyzing the problem, generating possible solutions, examining the alternatives, selecting the best plan of action, and finally implementing it.

True

False

Question 1301 pts

If a business owner has a superb knowledge of business logistics, has the ability to make good decisions every day, and has excellent interpersonal skills, the business will thrive.

True

False