Question 13 (2.5 points) Twice daily, factory workers at ABC Inc. select random samples from the production, runs and test then for quality, rejecting runs if too many samples fall outside a standard range of acceptability. These workon are engaged in statistical process control. True False Question 14 (2.5 points) Rural Internet Services, applying TOM, restructured its service call procedures and eliminated some ships involved so that employees can finish each call faster. Rural Internet Services is aftempting to mince cycle time. True False Question 15 (2.5 points) Balanced scorecard is a measure of performance that solely focuses on the financial pongective of the organization. True False MacBook AirQuestion 13 (2.5 points) Twice daily, factory workers at ABC Inc. select random samples from the production, runs and test then for quality, rejecting runs if too many samples fall outside a standard range of acceptability. These workon are engaged in statistical process control. True False Question 14 (2.5 points) Rural Internet Services, applying TOM, restructured its service call procedures and eliminated some ships involved so that employees can finish each call faster. Rural Internet Services is aftempting to mince cycle time. True False Question 15 (2.5 points) Balanced scorecard is a measure of performance that solely focuses on the financial pongective of the organization. True False MacBook Air