Question 15 pts

Which of the following is NOT a component of behavior modeling?

Group of answer choices

Decisional emulation

Learning points

Feedback and reinforcement

Practice

Flag question: Question 2Question 25 pts

__________ refers to how well employees apply what they have learned to their jobs.

Group of answer choices

Compensatory modeling

Training effectiveness index

Learning

Transfer of training

Flag question: Question 3Question 35 pts

A football coach has the team watch game tapes to see their errors, and then follows that up with instructions on how to correct them. This is an example of a case study.

Group of answer choices

False

True

Flag question: Question 4Question 45 pts

Apprenticeship programs originated in

Group of answer choices

India.

Japan.

Europe.

United States.

Flag question: Question 5Question 55 pts

The method of providing a variety of hands-on work experiences to broaden the knowledge and understanding required to manage more effectively is known as

Group of answer choices

role modeling.

job promotion.

job rotation.

individual development.

Flag question: Question 6Question 65 pts

A performance rating error in which the rater tends to give employees either extremely high or extremelylow ratings is referred to as a(n)

Group of answer choices

recency error.

halo error.

leniency or strictness error.

error of central tendency.

Flag question: Question 7Question 75 pts

A self-evaluation ensures that an employee knows against what criteria he or she is being evaluated, eliminating any potential surprises.

Group of answer choices

False

True

Flag question: Question 8Question 85 pts

TrueBlue uses an MBO program for its performance reviews. Ranelle, the manager, and Louis, the subordinate, are working through that process. Now that a review of the organization performance has been completed, what is the next step?

Group of answer choices

The next step is to delete any inappropriate goals or metrics.

The next step is for Ranelle and Louis to each list goals and metrics for Louis.

The final step has been completed; the process is done and there is no next step.

The next step is to set the organization's common goals and objectives.

Flag question: Question 9Question 95 pts

Developmental purposes of performance appraisal include all of the following EXCEPT

Group of answer choices

identifying strengths and weaknesses.

validating selection procedures.

recognizing individual performance.

improving communication.

Flag question: Question 10Question 105 pts

If the performance evaluations that salespeople receive are based solely on sales revenue to the exclusion of other important factors, the performance management system suffers from

Group of answer choices

criterion deficiency.

organizational politics.

criterion contamination.

lack of reliability.