Question 16 (1 point)

According to the Industrial Relations System Model, the process of contract negotiation is NOT influenced by environmental factors because there are typically only two Actors at the bargaining table.

Question 16 options:

	True
	False

Question 17 (1 point)

Under the Ontario Labour Relations Act, when one party gives notice to bargain this creates a requirement that the parties will meet and that they will:

Question 17 options:

	shake hands to get started as a sign of good intentions
	bargain in good faith
	make every reasonable effort to make a collective agreement
	B and C (bargain in good faith and make every reasonable effort to make a collective agreement)

Question 18 (1 point)

Once a certification order is in place, industrial relations legislation specifies timelines by which negotiations must begin once the union provides notice to bargain to the employer

Question 18 options:

	True
	False

Question 19 (1 point)

The notion of good faith bargaining requires that an agreement will be concluded without the need for a strike / lockout.

Question 19 options:

	True
	False

Question 20 (1 point)

One important reason the parties may include items that are low priority items or items considered unachievable in their bargaining proposals is to:

Question 20 options:

	use these items as early withdraws / concessions to build momentum in the bargaining process
	extend the bargaining process for additional time away from their regular job
	to try and aggravate the other side
	show that they are aware of many clauses in the collective agreement