Question 1611 pts

Yoshiko owns a greeting card store and recently hired a new daytime clerk. The new clerk is learning job skills by performing them under Yoshiko's informal direction. Yoshiko is conducting a(n) ________.

apprentice training program

programmed learning program

orientation program

on-the-job training program

job analysis

Question 1621 pts

Doreen is a marketing instructor at the branch office of a local college. When she cannot teach one of her evening classes, she hires her friend Patrick to fill in for her. In this case, Patrick is a(n) ________.

contingent worker

independent contractor

consultant

flextime worker

job sharer

Question 1631 pts

Julia works in the HR department for a large firm. She works at her desk in the office on Tuesdays, Wednesdays, and Thursdays. She works from home on Mondays and Fridays so that she can help care for her elderly mother. From this example, we know Julia's company allows ________.

flextime schedules

job sharing

permanent part-time schedules

telecommuting

compressed workweeks

Question 1641 pts

Which of the following is NOT a part of a typical management development program?

job rotation

coaching program

workforce profiles

action learning

understudy program

Question 1651 pts

Chelsea is a marketing manager and receives a lump sum payment from her company based on the company's higher-than-normal profits from last year. Chelsea's compensation is called a ________.

salary

wage

commission

bonus

defined contribution plan

Question 1661 pts

Victor has no desire to supervise other employees, so his company has no way to offer him promotional opportunities.

True

False

Question 1671 pts

Veronica is reentering the workforce after years away caring for her elderly parents. She is making many assumptions about today's workplace. Which of Veronica's assumptions is FALSE?

Women may face sexual harassment in the workplace.

Women receive fewer promotions than their male counterparts.

Women battle sexism in the workplace.

Women receive pay equal to their male counterparts.

The number of women in the workforce is growing.

Question 1681 pts

When plumbers from a local union stopped working during negotiations, management hired replacement plumbers so the effects on their business would be lessened. These replacement plumbers are called ________.

mediators

arbitrators

collective bargainers

strikebreakers

picketers

Question 1691 pts

Worldwide Technologies, Inc. has moved its customer service operations to India. In addition to lowering its labor costs, Worldwide also is diversifying its workforce.

True

False

Question 1701 pts

What is the retirement age in the United States?

60 years old

62 years old

65 years old

70 years old

whenever the employee stops participating full-time in his/her career