Question 18 (1 point) Fill in the Blank......... "Your company manufactures a number of products in one plant, and allocates the costs of "parking lot snow removal to each of its products based on % of total revenues" This is an example of the cost-allocation criteria cause and effect fairness or equity benefits received ability to bear Question 19 (1 point) Your Company has 3 support departments "A" "B" & "C, and a number of operating departments. On an hourly basis..., "A" is used 34% by the other 2 support departments; "B" is used 59% by the other 2 support departments; "C" is used 12% by the other 2 support departments, Under the "Direct Method", which support department costs are allocated first. it doesn't matter B OA Question 20 (1 point) "Reengineering" as discussed in Chapter 13 involves an organization "rethinking" and "redesigning its business processes in order to reduce delivery times and improve order accuracy improve customer satisfaction all of the listed answers are correct reduce costs and improve product quality Question 21 (1 point) An example of a "Learning & Growth" perspective of the BSC would be an organization's employee training record an organization's quality improvement record all of the listed answers are correct an organization's cost reduction record Question 22 (1 point) A long-run pricing decision strategy must ensure the set price covers O all relevant costs all future fixed and variable costs all relevant costs associated with the Value Chain's 6 components. all listed answers are correct