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QUESTION 2 [50 MARKS] Read the case study below and answer the questions that follow Skippy Recalls Select Peanut Butter Products Due to Possible Steel

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QUESTION 2 [50 MARKS] Read the case study below and answer the questions that follow Skippy Recalls Select Peanut Butter Products Due to Possible Steel Fragments Skippy has voluntarily recalled 9,353 cases, or 161,692 pounds, of select peanut butter products because they may contain small steel fragments from a piece of manufacturing equipment. The recalled products include a limited number of jars of Reduced Fat Creamy Peanut Butter Spread, Reduced Fat Chunky Peanut Butter Spread, and Creamy Peanut Butter Blended with Plant Protein. No other sizes, varieties, or packaging styles of Skippy peanut butter are at risk of contamination, according to a release by Hormel Foods, who owns Skippy. There have been no consumer complaints associated with the recall. Skippy was made aware of the potential contamination through the manufacturing facility's internal detection systems. All retailers that received the affected product have been notified. If you have any of these varieties of peanut butter, check the lid of your jar for the following Best if Used By dates. If any match the below list, return the product to your retailer for an exchange. 2.1 Develop at least FIVE (5) supplier performance metrics that Skippy can use for their supplier of manufacturing equipment (10 marks). 2.2 In your opinion, what type of relationship should Skippy have with its equipment manufacturer? Justify your answer by discussing at least THREE (3) key points. (10 marks) 2.3 ERP systems are large business systems that integrate transaction processing and reporting. The ERP system pulls together information. Discuss ANY THREE (3) organisational functions that would be impacted by a recall in peanut butter products. (15 marks) QUESTION 2 [50 MARKS] Read the case study below and answer the questions that follow Skippy Recalls Select Peanut Butter Products Due to Possible Steel Fragments Skippy has voluntarily recalled 9,353 cases, or 161,692 pounds, of select peanut butter products because they may contain small steel fragments from a piece of manufacturing equipment. The recalled products include a limited number of jars of Reduced Fat Creamy Peanut Butter Spread, Reduced Fat Chunky Peanut Butter Spread, and Creamy Peanut Butter Blended with Plant Protein. No other sizes, varieties, or packaging styles of Skippy peanut butter are at risk of contamination, according to a release by Hormel Foods, who owns Skippy. There have been no consumer complaints associated with the recall. Skippy was made aware of the potential contamination through the manufacturing facility's internal detection systems. All retailers that received the affected product have been notified. If you have any of these varieties of peanut butter, check the lid of your jar for the following Best if Used By dates. If any match the below list, return the product to your retailer for an exchange. 2.1 Develop at least FIVE (5) supplier performance metrics that Skippy can use for their supplier of manufacturing equipment (10 marks). 2.2 In your opinion, what type of relationship should Skippy have with its equipment manufacturer? Justify your answer by discussing at least THREE (3) key points. (10 marks) 2.3 ERP systems are large business systems that integrate transaction processing and reporting. The ERP system pulls together information. Discuss ANY THREE (3) organisational functions that would be impacted by a recall in peanut butter products. (15 marks)

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