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QUESTION 2 (8 Marks - Suggested time 30 minutes) Performance evaluation and control in service organisations is different from that in manufacturing organisations. Discuss this

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QUESTION 2 (8 Marks - Suggested time 30 minutes) Performance evaluation and control in service organisations is different from that in manufacturing organisations. Discuss this comment in detail, identifying the main issues related to the specic characteristics of service organisations in general. Your answer should include (but not be limited to) examples of specific characteristics, and the related key issues, for three types of service organisations

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