Question 2: Assume a retail harbor can process 28,000 containers from cargo freight ships per day, under maximum conditions, using overtime hours. The harbor offloading facility was designed to process 22,000 containers per day under normal conditions. During the month of July, the harbor facility processed 19,000 containers per day. Calculate the harbor's ability to offload containers for both design and effective capacity. Show the formulas and the steps using Microsoft Office's "Insert Equation" function.