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Question 2 For each of the detailed description of the Primary and Supporting Activities in the Value Chain of the company Kopitiam in the
Question 2 For each of the detailed description of the Primary and Supporting Activities in the Value Chain of the company Kopitiam in the Question 1 Table Q1(b) above, identify either an ineffective or an inefficient process and develop a structured or dynamic process to improve the situation in the Table Q2 below. No. Activity Ineffective or Inefficient Structured or dynamic Process (2 marks each) process to improve the situation 1 Inbound Logistics 2 Operations 3 Outbound Logistics 4 Marketing and Sales 5 Technology Development Table Q2 (4 marks each)
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